Elke Janke Reisen GmbH
Klaustaler Straße 5
D-13187 Berlin
Germany
Phone: ++49 30 - 474 39 97
Fax: ++49 30 - 474 39 96
Email: info@janke-reisen.de
Managing Director: Uwe Schürmann
HRB 203209 B - AG Berlin-Charlottenburg, Germany
EU VAT ID: DE160593571
Information on Online Dispute Resolution
In accordance with Directive 2013/11/EU, the EU Commission is setting up an Internet platform for the online settlement of disputes ("OS platform") between businesses and consumers. This platform can be accessed via the following link: http://ec.europa.eu/consumers/odr
Disputes settlement proceedings before consumer arbitration body:
Elke Janke Reisen does not participate in any dispute resolution proceedings before a consumer arbitration board and is also not obliged to participate in any such proceedings.
Notice according to IDD (Insurance Sales Directive) of 23.02.2018:
We arrange travel insurance in the status of a permit-free annex broker in accordance with § 34d Abs. 8 Nr.1 Gewerbeordnung (GewO).
Complaints office for disputes with insurance brokers:
Versicherungsombudsmann e.V., P.O. Box 08 06 32, 10006 Berlin, Tel. 0800 3696000, Fax 0800 3699000, beschwerde@versicherungsombudsmann.de, www.versicherungsombudsmann.de
